Marketing & Office Manager | Fayetteville Symphony Orchestra

Fayetteville Symphony Orchestra

Fayetteville, North Carolina, Reports to the FSO Executive Director and supervises all office operations and marketing activities of the Fayetteville Symphony Orchestra. This is a full-time position with an anticipated start date of September 1, 2022. The salary range for this position is $35,000-$41,000 to commensurate with experience.
Office Management: 

Serves as the main point of contact for the FSO office
Manages box office activities (processes payments, sends information to ticket holders, and manages box office during concerts)
Recruits, trains, and schedules FSO volunteers 
Manages donor database (keeps accurate records, generates donor reports, records donations and ticket sales into database)
Assists Executive Director and Music Director with development efforts including individual giving campaigns, corporate sponsorships, fundraising events, etc.
Purchases office supplies when needed
Attends board, committee, and staff meetings and takes notes
Other duties as assigned

Marketing Management:

Manages all social media channels (designs and schedules posts, schedules events on Facebook, maintains a content calendar, keeps track of social media data and analytics, and responds to direct messages)
Designs promotional materials including flyers, brochures, newsletters, program books, advertisements, and postcards
Manages email marketing campaigns and keeps up to date email contact lists
Posts events on online community calendars
Coordinates and executes all mail marketing activities
Represents the FSO at community events and fairs, manages booth space when applicable 
Develops an annual marketing plan and adjusts as needed throughout the season
Builds relationships with local advertising agencies and with the Executive Director, negotiates marketing contracts
Acts as primary contact for the media and writes/distributes all press releases
Other duties as assigned

Bachelor’s degree or equivalent
Demonstrated experience in the marketing/communications field
Graphic design experience preferred
Social media management experience preferred
Administrative/office management experience preferred
Ability to communicate effectively with a variety of individuals including colleagues, board members, community members, and donors
Demonstrated interest in music/fine arts
Desire to be an active member of our community
Strong team player