Marketing Digital Platform Project Manager | ZEISS

  • Full Time
  • Hebron

ZEISS

Hebron, Kentucky,  

PRIMARY RESPONSIBILITIES:

Lead the development and execution of digital platforms and technologies to enable ZEISS to meet/exceed sales and profitability objectives.
 

Develop and support a seamless and cohesive ecosystem between and across all ZEISS digital platforms used with Marketing, Sales, Customers and Patients.
Lead change; Implement new ideas effectively; Influence decisions and change management through collaboration, leadership, and a customer-focused approach.
Work with business leads to define and run business process and technology roadmaps in support of long-term strategies; Understand future strategies and directions to anticipate needs
Act as a liaison between the business teams to ensure that the business requirements are complete and met by the proposed technology solutions
Propose and drive the design, development, implementation and management of solutions for the customer
Develop metrics such as customer satisfaction, user acceptance, business impact, and apply analytical skills to inspire change.
Collaborate with agencies, global teams and other vendor partners

Provide functional subject matter expertise.
Additional duties assigned as needed.

QUALIFICATION REQUIREMENTS:
 

Bachelor’s degree or equivalent experience required. Master’s degree preferred.
5-10+ years of previous project management experience managing integrated digital platforms and product content.
Proficiency with eCommerce end-to-end processes and SaaS platforms such as SAP, Salesforce, optical industry LMS and PMS systems.
Experience building omni-channel product content and Catalog Management solutions.
Proven knowledge of the technical aspects of online applications, web development, eCommerce. Strong focus on customer experience.
Proven knowledge of project management processes, systems development methods, organizational change management concepts, and business process improvement methods.
Experience planning, managing, delivering medium (6-8 month) to large (8-12+ month) projects.
Strong cross-functional communication with the ability to effectively prioritize multiple projects within various time and cost constraints.
Strong business analysis skills to document business requirements with proficient knowledge of the systems implementation and development life cycles. Proficiency in business process flow diagramming.
Ability to facilitate brainstorming sessions to gather requirements, perform robust business process analysis, and recommend process re-engineering solutions.
Experience with Agile project methodology to deliver projects with a quicker time to market.
Optical knowledge is preferred.

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