Marketing and Communication Project Manager – Enrollment Management Group | Duquesne University

Duquesne University

Pittsburgh, Pennsylvania, POSITION SUMMARY: Under the primary direction of the Assistant Vice President for Marketing and Communications for Enrollment Management, and in conjunction with the Assistant Director of Marketing and Communications, the Marketing and  Communication Project Manager will create, maintain and execute an annual communication and content plan that incorporates all channels (10+), track progress and results; revise as necessary throughout cycle; ensure plan execution is on time, on strategy, assure quality standards and meets goals. As a condition of employment, Duquesne University requires all new employees —full-time and part-time, including adjunct faculty—to get a COVID-19 vaccine and provide proof of their vaccination upon commencement of employment. New employees requesting a religious or documented medical exemption from the vaccine must complete and submit a Duquesne University exemption request form for review and approval. To receive the appropriate exemption request form, contact hrservices@duq.edu. Employees with approved exemptions will be required to be tested on a regular basis. DUTIES AND RESPONSIBILITIES: As part of the EMG Marketing and Communications team, work closely with the AVP EM Marketing and Communications and Assistant Director of Marketing and Communications to create and maintain an annual communication and content plan that incorporates all internal and external channels (10+). Responsibilities include: communication plan execution; ensure plan execution is on time, on strategy, assure quality standards and meets goals. Develop and maintain centralized communications calendar, integrating internal and vendor plans; schedule and deliver curated content to 10+ content channels for marketing campaigns. Optimize content delivery strategies; tailor content to outlet platform, target specific audiences. Monitors analytics and effectiveness; develops workflow, process and campaign reports. Distributes updates, develops reports and presentations. Time permitting, provides communications development and proofreading support. Primary EM Marcom lead for Slate Deliver CRM, including coordinating email, SMS and print messaging and timing with communications technology support colleagues; maintains best practices and current knowledge of Slate Deliver and email marketing. Serves as a primary or secondary point of contact with internal and external partners; build strong relationships with partners, stakeholders and marcom team; collaborates with internal colleagues, particularly enrollment operations and student services, Division of Marketing and Communications, and other University departments. Facilitates print production coordination and interface for direct mail projects. Maintains library of assets, brand and related deadline, CTA and other recruitment communication messaging and proof points based on audience, cycle; update annually, distribute. Participates in professional development and performs other duties and projects as assigned. Participates in large admissions recruitment events – mandatory (i.e, DUQ Days, etc.). Allocates expenses in Chrome River for University procurement card. Completes other duties as assigned. REQUIREMENTS: Minimum qualifications: Bachelor’s degree in business, liberal arts or a related field from an accredited institution. 1-3 years of work experience.   Alternately, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following: Experience and enthusiasm using content management and project management tools. Extreme attention to detail and accuracy. Entrepreneurial mindset to create new processes, refine and optimize. Demonstrated planning, analytical and organizational skills to accommodate multiple priorities with the ability to prioritize work in a fast-paced environment. Strong cross-functional team management and relationship building skills. Proactive, plan-ahead-thinking in long-term and short-term time frames. Exceptional leadership, customer service, interpersonal, and oral and written communication skills. Strong technology skills with proficiency in Microsoft Office Suite. Ability to think strategically and work in a diverse environment either independently or as part of a team. Ability to work with diverse populations and sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically. Must be willing to contribute actively to the mission and respect the Spiritan Catholic identity of Duquesne University.  The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and ecumenical campus community.  Commitment to the University’s values of diversity, equity and inclusion, and recognition of the importance of treating each individual with dignity and respect consistent with the University’s Mission.  Demonstrated experience with, and understanding of, the broad diversity of the University community (students, faculty, staff and others). Ability to establish and maintain effective working relationships with the University Community. Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University.  The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community. APPLICATION INSTRUCTIONS: Applicants are asked to submit a cover letter, resume, and contact information for three professional references. Catholic in its mission and ecumenical in spirit, Duquesne University values equality of opportunity as an educational institution and as an employer. We aspire to attract and sustain a diverse faculty and staff that reflects contemporary society, serves our academic goals and enriches our campus community. We particularly encourage applications from members of underrepresented groups and support dual-career couples through our charter membership in this region’s HERC (http://www.hercjobs.org/oh-western-pa-wv/). We invite applicants for this position to learn more about our university and its Spiritan heritage by visiting http://www.duq.edu/about/mission-and-identity/mission-statement. Those invited to campus for an interview may be asked about ways in which they see their talents contributing to the continued growth of our community and furthering its mission.

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