Palo Alto, California, Administrative Support 1.0 FTE, 8 Hour Day Shift At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That’s why we combine advanced technologies and breakthrough discoveries with family-centered care. It’s why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children’s Hospital Stanford. And it’s why we need caring, committed people on our team – like you. Join us on our mission to heal humanity, one child and family at a time. Job Summary This paragraph summarizes the general nature, level and purpose of the job. The Administrative Assistant II handles all administrative functions for the department. Works on difficult assignments requiring considerable judgment in resolving issues or in making recommendations. Normally receives no instruction on daily work and is expected to determine methods and procedures on new assignments. Responsibilities will include, but are not limited to: maintaining departmental paperwork, typing various communications (e.g., memos, forms, letters, etc.), maintain office supplies, manage database and create reports, and maintain calendars and schedules. Essential Functions The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s). Maintain departmental paperwork, calendars, and schedules. Composes correspondence (e.g., letters, memos, reports, forms, etc.). Perform various clerical and support duties as needed (e.g., filing, photocopying, typing, assigned errands, etc). Manages department processes (e.g., service agreements). Manages department database updates or creation of monthly reports. Maintains office supply levels and completes supply orders as needed. Carry out ad hoc project with no direction. Actively participates in departmental meetings to achieve desired hospital and department mission, values, and goals. Screens incoming calls for departmental staff. Relays information to appropriate individuals in a timely manner. May act as informal team leader. Minimum Qualifications Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. Education: High School Diploma or GED equivalent. College level work preferred. Experience: 4 year of directly related work experience. License/Certification: None Knowledge, Skills, and Abilities These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification. Skills: Organizational and general office tasks. Skill: Attention to detail and accuracy. Knowledge of general office procedures, equipment and filing systems. Basic knowledge of computer skills: MS Office (Word, Excel, Access, PowerPoint, and Outlook). Ability to change priorities regularly. Ability to speak, read, write, and understand English effectively at a level appropriate for the job. Ability to function effectively as a team player. Ability to communicate effectively to achieve and maintain positive working relationships with coworkers. Ability to multi-task. Skills: Customer service. Ability to communicate effectively, both orally and in writing. Ability to quickly learn department policies, procedures, goals, and services. Ability to field phone calls and answer questions. Physical Requirements and Working Conditions The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. Equal Opportunity Employer L ucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
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